Privacy Policy

Protection of Personal Information Act (POPIA) Compliance

Last updated: June 2025

1. Introduction

Jinzhen Renewable Energy Equipment (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

2. Information Officer

Roni Yu

Information Officer, Jinzhen Renewable Energy Equipment (Pty) Ltd

3. Personal Information We Collect

We only collect personal information that you voluntarily provide through our website. This includes:

Contact Form

Full name, email address, phone number (optional), company name (optional), subject of enquiry, and message content.

ROI Calculator

Email address and calculation parameters (waste volumes, pricing inputs) when you choose to save your results.

We do not collect sensitive personal information such as identity numbers, financial details, biometric data, or information about minors.

4. Purpose of Collection

We process your personal information for the following specific, lawful purposes:

  • To respond to your enquiries and provide information about our products and services
  • To save your ROI calculations and send you a detailed breakdown upon request
  • To communicate with you about your specific business needs

We will not use your information for unsolicited marketing, sell your data to third parties, or use it for any purpose other than those stated above.

5. Legal Basis for Processing

We process your personal information based on your explicit consent, which you provide by ticking the consent checkbox before submitting your information through our forms. You may withdraw your consent at any time by contacting our Information Officer.

6. Data Storage & Security

Your data is stored in a secure, encrypted database. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. Contact form submissions are retained for a maximum of 24 months unless you request earlier deletion.

7. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared with our parent manufacturer, Xinxiang City Jinzhen Machinery Manufacturing Co., Ltd., for the sole purpose of processing your product enquiry, and only with your knowledge.

8. Your Rights Under POPIA

As a data subject, you have the following rights under POPIA:

Access

Request a copy of your personal information we hold

Correction

Request correction of inaccurate personal information

Deletion

Request deletion of your personal information

Object

Object to the processing of your personal information

To exercise any of these rights, contact our Information Officer at [email protected]. We will respond to your request within 30 days.

9. Cookies

Our website uses only essential cookies required for the website to function properly (e.g., remembering your cookie consent preference). We do not use tracking cookies, analytics cookies, or advertising cookies. You can manage your cookie preferences through your browser settings.

10. Complaints

If you believe your personal information has been used in a way that is not consistent with this policy or your rights under POPIA, please contact our Information Officer. You also have the right to lodge a complaint with the Information Regulator of South Africa:

Information Regulator (South Africa)

Email: [email protected]

Website: www.justice.gov.za/inforeg/

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.